Unified Communications

VOIP Telephony Products Built by Transcend United

Transcend United offers a complete, internally-developed portfolio of products to solve our customers' most pressing business problems and increase the value of your VOIP Telephony applications. Transcend United's enterprise products help organizations with compliance and risk management, customer retention and insight as well operational efficiency. Our flexible products offer a powerful suite of tools that let you manage, integrate, control and administer your VOIP Telephony systems seamlessly with the rest of your technology infrastructure.

The Transcend United VOIP Telephony products bridge the gaps between your VOIP Telephony systems and disparate applications, while providing the ability to tailor and enhance complex, multi-faceted systems to your unique requirements. By enabling organizations to capture and analyze customer interactions, Transcend United's VOIP Telephony offerings provide the enterprise, including your executives and decision makers, with valuable insights to:

  • Comply with rules and regulations
  • Increase performance through application control
  • Manage the workforce effectively
  • Improve overall performance

Highly flexible and modular, Transcend United's VOIP Telephony products accommodate any size enterprise whether it is a large multi-national or a smaller local operation. They are available individually or as packaged solutions tailored to meet detailed business requirements and reduce total cost of ownership (TCO).

Enterprises are now demanding voice over VOIP solutions that have application development and management tools that are easier to use, more scalable, and capable of enabling convergence beyond the call center, extending to address the needs of the entire business.


ShoreTel Partner Proven  ShoreTel Customer Proven


"The challenges weren't about the new technology - it worked perfectly. The challenges were around trying to integrate with the old technology and keep our costs down. Transcend United had the expertise to make everything work together seamlessly."

Tom Krause
IT Technical Account Manager